Investor Charter of Mandhan And Mehta Advisory
Our Investor Charter is a commitment to transparency, trust, and investor empowerment. It outlines our services, responsibilities, and grievance redressal process, ensuring informed decisions and a secure investment journey.
A. Vision and Mission Statements for Investors
Vision: Invest in knowledge, security, and growth.
Mission: Every investor should have access to the right investment products tailored to their unique needs, be empowered to manage and monitor them to achieve their goals, and enjoy the confidence of financial wellness with our research-driven insights.
B. Details of Business Transacted by the Research Analyst to the Investors
- To publish well-researched reports based on thorough analysis and market activities.
- To provide independent, unbiased views on securities and investment opportunities.
- To offer objective recommendations, with full disclosure of any financial interests in the recommended securities.
- To provide research-backed recommendations derived from publicly available information and expert analysis.
- To conduct periodic audits and reviews annually to ensure transparency and quality.
C. Details of Services Provided to Investors (No Indicative Timelines)
- Client Onboarding: Providing smooth, secure, and efficient onboarding for new investors.
- Disclosures to Clients: Offering full transparency on our research reports and investment advice.
- Research Distribution: Distributing research reports and recommendations to clients without any bias or discrimination.
- Confidentiality: Maintaining strict confidentiality regarding the publication of reports until they are publicly available.
D. Details of Grievance Redressal Mechanism and How to Access It
In case of any grievance or complaint, investors are encouraged to approach the concerned research analyst directly to resolve the issue within 30 days.
If an investor's complaint remains unresolved or is not addressed satisfactorily, they may lodge a complaint through SEBI’s SCORES portal, a centralized web-based complaint redressal system. SEBI will forward the complaint to the concerned intermediary for timely resolution. Investors can also track the status of their complaint through SCORES.
For physical complaints, investors may send their concerns to:Office of Investor Assistance and Education,Securities and Exchange Board of India (SEBI),SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex,Bandra (E), Mumbai – 400 051.
E. Expectations from the Investors (Responsibilities of Investors)
Do’s
- Always engage with SEBI-registered Research Analysts.
- Verify the Research Analyst's registration certificate and check their SEBI registration number.
- Refer to the list of all SEBI-registered Research Analysts available on the SEBI website: SEBI Registration List
- Carefully review the disclosures made in research reports before making investment decisions.
- Make payments through secure banking channels only and retain receipts with details of the payment made.
- Before purchasing securities or applying for public offers, ensure that you consult the recommendations provided by your Research Analyst.
- Ask any questions and clarify doubts with your Research Analyst before acting on their recommendations.
- Report any instances of Research Analysts promising guaranteed or assured returns to SEBI.
Don'ts
- Never provide funds for investment directly to the Research Analyst.
- Avoid being misled by exaggerated advertisements or market rumors.
- Do not fall for limited-period discounts, gifts, or other incentives offered by the Research Analyst.
- Do not share login credentials or passwords for your trading or demat accounts with the Research Analyst.
This Investor Charter ensures a transparent, safe, and reliable relationship between Mandhan And Mehta Advisory and its investors, reinforcing our commitment to integrity and excellence in all aspects of our research services.
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